An article on the OCLC site, Web 2.0 Where will it take libraries?
Rick Anderson Director of Resource Acquisition,
"We need to focus our efforts not on teaching research skills but on eliminating the barriers that exist between patrons and the information they need, so they can spend as little time as possible wrestling with lousy search interfaces and as much time as possible actually reading and learning."
questions for us to answer; what services do we have, what will the interface to those services look like and how do we teach those services to our patrons.Here is a beginning list;
What services do we offer?
· Electronic Databases for research
o World Book
o Grolier
o Tumble Readables
o Many more….
· Electronic Devices
o 7 MP3 players
o 9 IPods
o Digital Cameras
o Video Cameras
· Computers
o Wireless mobile lab (27 laptops)
o Research lab in media center (17 desktops)
o 2 multimedia labs, (30 desktops, 27 desktops)
· Cyber CafĂ©
o Afterschool gathering spot
· Gathering for meetings, large groups, author visits
What to work on!
· How do we provide services so our patrons can’t live without us!
o Be more visible
o Promote services
o Customer services motto
I think this is a good starting point.
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